Privacy Policy

This Privacy Policy explains how O-GHEN Technologies ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at o-ghen.com ("Site") or engage our services. O-GHEN Technologies is a digital product studio based in Delta State, Nigeria. We are committed to protecting your privacy and handling your data with transparency and care. By using our Site, you consent to the data practices described in this Policy. If you do not agree, please do not use our Site.

We collect only the information you voluntarily provide to us. We do not use tracking pixels, advertising cookies, or sell your data to third parties. Information you provide via our contact form: — Full name — Email address — Company or project name — Service needed — Budget range — Project description Information collected automatically: — Basic server logs (IP address, browser type, pages visited, time of visit) for security and performance monitoring purposes only. These are not used for advertising or profiling. We do not collect sensitive personal data such as financial details, government ID numbers, health information, or location data beyond your general region.

We use the information you provide solely for the following purposes: — To respond to your enquiry and discuss your project requirements. — To communicate with you via WhatsApp or email about potential or ongoing work. — To maintain records of our client interactions for business purposes. — To improve our services based on the types of enquiries we receive (in aggregate, non-identifiable form). We will never use your information for unsolicited marketing, sell it to third parties, or share it beyond what is necessary to fulfil your service request.

Our contact form redirects enquiries to WhatsApp via the wa.me link service. When you click "Continue on WhatsApp", your message — pre-filled with the details you entered — is sent through WhatsApp, which is operated by Meta Platforms, Inc. Once your data enters WhatsApp, it is subject to Meta's Privacy Policy and Terms of Service. O-GHEN Technologies does not store, control, or have access to your WhatsApp account data or message metadata. We recommend reviewing Meta's Privacy Policy at meta.com/privacy if you have concerns about how WhatsApp handles your data.

We do not sell, trade, rent, or otherwise transfer your personal information to third parties, except in the following limited circumstances: — Service delivery: If we engage a trusted subcontractor or technical partner to assist with your project, we may share relevant project information under a confidentiality agreement. — Legal obligations: We may disclose your information if required to do so by law or in response to valid legal processes from authorities in Nigeria. — Business transfer: In the event O-GHEN Technologies is acquired or merged, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our Site before this occurs. All third parties who receive your data are required to treat it with the same level of protection as outlined in this Policy.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected: — Enquiry data (contact form submissions): Retained for up to 12 months from the date of last contact, or for the duration of our working relationship, whichever is longer. — Client project data: Retained for up to 5 years after project completion for contractual and legal purposes. — Server logs: Automatically deleted after 90 days. You may request deletion of your data at any time by contacting us at hello@o-ghen.com. We will action all deletion requests within 30 days.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These measures include: — Secure HTTPS connections across our website. — Access to personal data restricted to authorised O-GHEN Technologies personnel only. — Use of industry-standard tools and platforms for communication and data storage. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you promptly.

You have the following rights regarding your personal information: — Right to access: You may request a copy of the personal data we hold about you. — Right to correction: You may request that we correct any inaccurate or incomplete information. — Right to deletion: You may request that we delete your personal data, subject to any legal obligations we have to retain it. — Right to withdraw consent: You may withdraw your consent to our use of your data at any time. — Right to object: You may object to the processing of your data for certain purposes. To exercise any of these rights, please contact us at hello@o-ghen.com. We will respond to all requests within 30 days. We may need to verify your identity before processing your request.

Our Site uses only essential cookies necessary for the website to function correctly — for example, maintaining your session state. We do not use advertising cookies, tracking cookies, or third-party analytics cookies such as Google Analytics. You can control cookie settings through your browser. Disabling essential cookies may affect the functionality of the Site, but it will not affect your ability to view our content. We do not display cookie consent banners because we do not use non-essential cookies that require consent under applicable law.

Our Site and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us at hello@o-ghen.com and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Continued use of our Site after any changes constitutes your acceptance of the revised Policy. For significant changes, we will make reasonable efforts to notify you directly.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: Email: hello@o-ghen.com Location: Delta State, Nigeria Website: o-ghen.com We take all privacy concerns seriously and will respond within 30 days.